A small studio for problems worth solving
Business problems,
thoughtfully solved.
Help customers choose. Give teams time back. Remove the bottlenecks. We work out what needs to change, then build the tools to make it happen.
See what that looks likeRetail / Customer confidence
Give shoppers
a reason to visit.
And to trade up.
Royal Canin wanted to attract pet owners into stores and help them feel confident choosing a premium product.
The solution
An in-store kiosk paired with a scale to identify a dog’s size or breed. A useful experience built around the dog, designed to give shoppers a reason to choose premium.
01 / On the scale
A little more about your dog.
Start by placing your dog on the scale.
reading
Get to know your dog.
Continue with size and breed identification.
Example profile: 12.4 kg. Size and breed unconfirmed.
02 / How we help
Start with what
needs to change.
Find the real obstacle.
Listen to your team, watch the work, and understand what’s getting in the way.
Make a better path.
Work through the decisions, the handoffs, and the moments that need to become easier.
Make it work in practice.
Build the software around that path. Refine it with the people who depend on it.
03 / Thinking
What’s getting in the way?
Start with the problem. We’ll work out the possibilities together.